Main content

  • Managing behavior change
  • Building high performance teams
  • People empowerment
  • Project organization principles
  • Understanding the Project Management approach
  • Roles and responsibilities
  • "Process Owners" versus functional managers
  • 14 Steps to operational excellence
  • Prioritizing your efforts
  • Major thrusts
  • Process reliability
  • Process simplification
  • Control and coordination
  • Problem solving techniques
  • Getting a project back on track
  • Monitoring progress
  • Measuring results
  • Achieving results in 90 days